Connections Magazine Sponsors

Connections Magazine Sponsor List

As official sponsors of Connections Magazine, these industry-leading companies play a prime role in making Connections Magazine possible, providing this resource to qualified industry members at no cost.

We profusely thank these esteemed organizations and ask that you commend them for their ongoing support to Connections Magazine:


Startel

Headquartered in Irvine, California, Startel is a leading provider of unified communications, business process automation and performance management solutions and services for small to mid-size organizations. Since its founding in 1980, Startel has established a loyal customer base from a variety of industries, including contact centers, education, government, healthcare, insurance, telephone answering service and utilities. Customers depend on Startel’s solutions and services to increase business efficiencies, identify performance opportunities and deliver quick, secure and accurate communication 24/7 x 365.

In 2015, Startel Corporation and Professional Teledata merged. In 2017, Alston Tascom also merged with Startel.


Amtelco is a family-owned software company that provides fast, secure, and reliable communication solutions for contact centers, healthcare, and other organizations looking for immediate and reliable connections. Since 1976, customers have trusted Amtelco to provide the technology, the tools, and the five-star after-the-sale support to optimize communication and connection–when it matters most.

Amtelco’s employees and customers are at the heart of the company. Amtelco supports its customers with in-house, around-the-clock customer support professionals with an average tenure of 17 years with the company. Independent employee surveys have resulted in Amtelco being honored by the Wisconsin State Journal as a Top Workplace in Madison, Wisconsin since 2020.


If you are considering selling your business, you owe it to yourself and your employees to consider selling to MAP Communications’ Employee Stock Ownership Plan (ESOP). Dozens of past sellers to MAP include Stericycle Communications Solutions, Answer Center VA Beach, and A-Courteous Communications in Orlando.

Call Grant Sibley 800-955-9888 or email gsibley@mapcommunications.com for a confidential conversation.


SingleComm: Contact Center Software Solution

With a combined sixty years of industry experience, SingleComm delivers a TAS platform with fully integrated voice, omnichannel, scripting, and dispatch. Enjoy peace of mind with built-in resilience and redundancy with their cloud-native platform. Access a fully integrated suite of channels, including messaging, web chat, two-way SMS, two-way email, and social.

Get customized messaging, automated tools, and PCI, SOC2, and HIPAA compliance, all without the need for IT resources or licenses. Run your business more efficiently and easily than ever before with this innovative TAS solution from SingleComm.


Thinking about selling your business? Explore the opportunity with Shooster Holdings (SH). We don’t just purchase businesses; we build partnerships. Our extended family comprises Answering Service Care, Berkshire Receptionists (formerly Berkshire Communicators), A-1 Message Center, Around-the-Clock Answering Service, Kelley’s Telephone Answering Service, Harrell’s Answering Service, A Ring-A-Ding Answering Service, and many others.

At SH, we hold your legacy in high regard, ensuring your business will continue to grow and thrive. When your employees join SH, they become part of a tight-knit, family culture committed to growth and fostering strong relationships.

To discuss joining the SH family, please fill out this form or call (954) 968-9299.


Introducing Liberty by Kauneonga: an all-in-one, cloud-based platform built for your answering service. Streamline your operations with a simplified experience for your agents, supervisors, and clients. Access real-time reporting and analytics, giving you comprehensive insights into your business’s performance, so you can make informed decisions on the fly. With Liberty’s multi-tenant environment, agents can seamlessly support thousands of businesses within a single application.


100% Cloud-Based: Accessible anywhere, anytime.
Omnichannel: Multi-channel communications seamlessly.
Dynamic Agent Scripting: Adapt conversations in real-time.
Cloud-Communications Provider: Local, Toll-Free, SMS, VoIP, and more.
Workforce Management: Optimize staff productivity and scheduling.
Supervisor Dashboard: Centralized control and oversight.
Integrate with 5000+ Applications: Connects with your existing tools.
HIPAA and PCI DSS Compliant: Secure and compliant.

Discover more at www.kauneonga.com and elevate your answering service today.


All 6 sponsorship slots are filled. Please contact us to be added to our waiting list when a slot opens up.Save

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