2008 ATSI Convention Summary by Donna West
This was a jam-packed conference and every session I attended was a huge success. Here are some of my opinions and observations about this great … Read more
News
2008 ATSI Call Center Award of Distinction and Award of Excellence Recipients
The 2008 ATSI Convention and Expo culminated with the annual awards presentation. This year’s Call Center Award of Distinction winners are: 24-7 INTouch, Inc., Regina, … Read more
ATA Supports FTC “Operation Tele-PHONEY”
The Federal Trade Commission (FTC) announced today the largest telemarketing fraud sweep ever coordinated by the agency. Through “Operation Tele-PHONEY,” the FTC has filed federal … Read more
CAM-X Supervisor Coaching Clinics
Spring is traditionally a time of growth and rejuvenation. The annual Spring Supervisor Coaching Clinics sponsored by CAM-X (Canadian Call Management Association) focus on training … Read more
Professional Teledata Celebrates 25 Years in the Industry
“I am pleased to find ourselves reaching this milestone,” stated Alan Hartmann, Vice President of Professional Teledata. “It doesn’t seem like that long ago when … Read more
News Release: Connections Magazine Launches Industry-Exclusive News and Information Feed
Leading Call Center Publication Unveils Industry Newsfeed Mattawan, Michigan – In order to better serve readers and provide an additional means of communication, Connections Magazine … Read more