The November 2021 Issue of Connections Magazine, covering call centers and the teleservice industry Feature Content: Five Simple and Proven Ways to Retain Customers, by … Read more
The September 2021 Issue of Connections Magazine, covering call centers and the teleservice industry Feature Content: A.I. Will Not Replace Customer Service Agents by Jennifer … Read more
The July 2021 Issue of Connections Magazine, covering call centers and the teleservice industry Feature Content: Top 5 Competencies for Outsource Call Center Agents by … Read more
The May 2021 Issue of Connections Magazine, covering call centers and the teleservice industry Feature Content: Paying Attention to Agent Well-Being Will Improve Your Brand … Read more
The March 2021 Issue of Connections Magazine, covering call centers and the teleservice industry Feature Content: The Future is Human: Tapping Video Technology as a … Read more
The January 2021 Issue of Connections Magazine, covering call centers and the teleservice industry Feature Content: Telesales Best Practices: Three Tips to Improve Telesales Training … Read more