Will You Help Us?
By Peter Lyle DeHaan, PhD As we start a new year at Connections Magazine, I have a favor to ask you. I don’t do this … Read more
Find a Call Center
News Release: Peter LYLE DeHaan Keynote Speaker at SNUG
Industry Leader to Address Major Telephone Answering Service User Group Mattawan, Michigan – The Startel National Users Group (TeamSNUG) announced that Dr. Peter Lyle DeHaan, … Read more
Your Call Center’s Marketing Future May Be Online
By Peter Lyle DeHaan, PhD I have long been a proponent of the necessity for outsourcing call centers to have websites. In fact, I view … Read more
Check Your Email
By Peter Lyle DeHaan, PhD How do you regard email? Is it something that you can’t live without, a necessary evil, or somewhere in between? … Read more
ATSI Convention Exhibitor Profiles
Compiled by Marie Glorieux, ATSI AAPC — American Association of Paging CarriersPhone: 866-301-2272Linda Hoover Alston Tascom, Inc.909-548-7300Jeannette Steeleinfo@alstontascom.comEvolution is a complete Call Center solution with … Read more
List of Outsource Call Centers
Connections Magazine is pleased to offer the following call center directories to help others find information about your operation. Should your call center be listed … Read more
Bilingual and Multilingual Call Centers
In the April issue of Connections Magazine we covered language interpretation services. These are large call centers that employ bilingual and multilingual reps who perform … Read more