Ockham’s Razor and the Long-Term Secretary
By Sam Carpenter Ockham’s Razor is a principle, attributed to the 14th-century English philosopher William of Ockham. It states that entities should not be multiplied … Read more
Human Resource Articles
Evaluating Your Employees
By Jo-Ann Fussell It’s hard to evaluate employees phone performance unless you get a response, either positive or negative, from a customer. That’s why Voice … Read more
Controlling Absenteeism
Courtesy of ATSI There are many reasons why employees don’t come to work. They have the flu. Their cousin got married. The car wouldn’t start. … Read more