{"id":41973,"date":"2018-12-17T16:43:57","date_gmt":"2018-12-17T21:43:57","guid":{"rendered":"https:\/\/www.connectionsmagazine.com\/?p=41973"},"modified":"2024-04-08T18:44:36","modified_gmt":"2024-04-08T22:44:36","slug":"amtelco-receives-unify-certification","status":"publish","type":"post","link":"https:\/\/connectionsmagazine.com\/news\/amtelco-receives-unify-certification\/","title":{"rendered":"Amtelco\u2019s Genesis Intelligent Series Receives Unify Certification"},"content":{"rendered":"
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\"Amtelco<\/a><\/figure><\/div>\n\n\n
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Amtelco received interoperability certification for the Genesis Intelligent Series call center console solution with the version 8.x Unify OpenScape 4000 PBX (private branch exchange) by the Unify Technology Partner Program, based in Munich, Germany, on December 3.<\/p>\n\n\n\n

Testing of the interoperability between Amtelco\u2019s Genesis Intelligent Series solution and Unify\u2019s open SIP interface for the OpenScape 4000 PBX was conducted remotely in October by Amtelco\u2019s PBX Integration Lab staff in McFarland, Wisconsin, and the Unify Communications Development Lab in Beersel, Belgium.<\/p>\n\n\n\n

Amtelco received interoperability certification from Unify in 2016 for the Infinity Intelligent Series call center console solution with the version 7.x Unify OpenScape 4000 PBX.<\/p>\n\n\n\n

Unify, one of the world\u2019s leading providers of integrated communication solutions, is a subsidiary of Atos, Inc. Atos, a European IT services corporation headquartered in Bezons, France, acquired Unify and the OpenScape 4000 PBX in 2016 from Gores Group and Siemens.<\/p>\n\n\n

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\"\"<\/a><\/figure><\/div>\n\n\n

For more information about Amtelco\u2019s Genesis IS, contact Amtelco at 800-356-9148 or email info@amtelco.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Amtelco received interoperability certification for the Genesis Intelligent Series call center console solution with the version 8.x Unify OpenScape 4000 PBX (private branch exchange) by … Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[15],"tags":[3,896],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p5ZWWd-aUZ","jetpack-related-posts":[{"id":35848,"url":"https:\/\/connectionsmagazine.com\/news\/amtelco-tests-cox-sip-trunking\/","url_meta":{"origin":41973,"position":0},"title":"Amtelco Successfully Tests Cox SIP Trunking","author":"Admin","date":"December 19, 2017","format":false,"excerpt":"Amtelco and Cox Communications announced the successful completion of interoperability testing of Cox\u2019s SIP trunking services with Amtelco\u2019s Genesis intelligent soft switch, the internet protocol (IP) based private branch exchange (PBX) capability of Amtelco\u2019s Infinity platform, and the Telescan Spectrum Prism II platform. The testing was conducted by Amtelco\u2019s Field\u2026","rel":"","context":"In "News"","block_context":{"text":"News","link":"https:\/\/connectionsmagazine.com\/category\/news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":25643,"url":"https:\/\/connectionsmagazine.com\/news\/unify-openscape-contact-center\/","url_meta":{"origin":41973,"position":1},"title":"Unify Improves Customer Engagement with New OpenScape Contact Center","author":"Peter Lyle DeHaan","date":"February 16, 2016","format":false,"excerpt":"New user interface with 360-degree customer view enables more intuitive and responsive customer experiences Unify, the Atos brand for communications software and services, announced the new OpenScape Contact Center v9, designed to help businesses improve customer engagement to compete in today\u2019s on-demand economy. With new features that empower contact center\u2026","rel":"","context":"In "News"","block_context":{"text":"News","link":"https:\/\/connectionsmagazine.com\/category\/news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":7460,"url":"https:\/\/connectionsmagazine.com\/news\/amtelco-soft-agent-cisco-certified\/","url_meta":{"origin":41973,"position":2},"title":"Amtelco\u2019s Intelligent Soft Agent Receives Cisco Certification","author":"Peter Lyle DeHaan","date":"August 14, 2014","format":false,"excerpt":"Amtelco\u2019s Intelligent Soft Agent Attendant Console received certification with Cisco\u2019s UCCX 9.X. This certification will help Amtelco to grow the Soft Agent platform to more Cisco-based sites, and is another example of Amtelco\u2019s leadership and commitment to the industry. Amtelco\u2019s Soft Agent uses SIP connectivity to add a radically simple\u2026","rel":"","context":"In "News"","block_context":{"text":"News","link":"https:\/\/connectionsmagazine.com\/category\/news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":41293,"url":"https:\/\/connectionsmagazine.com\/news\/amtelcos-genesis-intelligent-series-v5-1-now-avaya-compliant\/","url_meta":{"origin":41973,"position":3},"title":"Amtelco\u2019s Genesis Intelligent Series v5.1 Now \u201cAvaya Compliant\u201d","author":"Admin","date":"June 18, 2018","format":false,"excerpt":"Amtelco\u2019s Genesis Intelligent Series release 5.1 is compliant with key communications and collaboration solutions from Avaya, a provider of digital communications software, services, and devices. The Genesis software switching solution provides the Intelligent Series applications with advanced software-based telephony. Genesis Intelligent Series provides an all-inclusive, enterprise-wide call center multimedia software\u2026","rel":"","context":"In "News"","block_context":{"text":"News","link":"https:\/\/connectionsmagazine.com\/category\/news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":3728,"url":"https:\/\/connectionsmagazine.com\/news\/amtelcos-misecuremessages-adds-onoff-feature\/","url_meta":{"origin":41973,"position":4},"title":"Amtelco\u2019s miSecureMessages Adds On\/Off Feature","author":"Peter Lyle DeHaan","date":"January 28, 2013","format":false,"excerpt":"Amtelco\u2019s miSecureMessages is a subscription-based Smartphone paging and messaging application. In response to suggestions from miSecureMessages Certified Partners (call centers providing miSecureMessages to their customers), Amtelco enhanced the miSecureMessages app is to provide an on\/off functionality. App users will be able to set their apps to \u201con\u201d or \u201coff\u201d without\u2026","rel":"","context":"In "News"","block_context":{"text":"News","link":"https:\/\/connectionsmagazine.com\/category\/news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2815,"url":"https:\/\/connectionsmagazine.com\/news\/amtelco-connects-to-asterisk-and-other-leading-acds\/","url_meta":{"origin":41973,"position":5},"title":"Amtelco Connects to Asterisk and Other Leading ACDs","author":"Peter Lyle DeHaan","date":"February 3, 2009","format":false,"excerpt":"Amtelco has released the groundbreaking Intelligent Soft Agent for installation in the call center market.\u00a0 The Intelligent Soft Agent is the next-generation evolution of Amtelco\u2019s Infinity call handling and messaging system.\u00a0 The Soft Agent application is specifically designed for use with Voice over Internet Protocol (VoIP) based telephone-switching systems. The\u2026","rel":"","context":"In "News"","block_context":{"text":"News","link":"https:\/\/connectionsmagazine.com\/category\/news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/connectionsmagazine.com\/wp-json\/wp\/v2\/posts\/41973"}],"collection":[{"href":"https:\/\/connectionsmagazine.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/connectionsmagazine.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/connectionsmagazine.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/connectionsmagazine.com\/wp-json\/wp\/v2\/comments?post=41973"}],"version-history":[{"count":1,"href":"https:\/\/connectionsmagazine.com\/wp-json\/wp\/v2\/posts\/41973\/revisions"}],"predecessor-version":[{"id":68709,"href":"https:\/\/connectionsmagazine.com\/wp-json\/wp\/v2\/posts\/41973\/revisions\/68709"}],"wp:attachment":[{"href":"https:\/\/connectionsmagazine.com\/wp-json\/wp\/v2\/media?parent=41973"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/connectionsmagazine.com\/wp-json\/wp\/v2\/categories?post=41973"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/connectionsmagazine.com\/wp-json\/wp\/v2\/tags?post=41973"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}