{"id":67892,"date":"2024-03-01T02:29:00","date_gmt":"2024-03-01T07:29:00","guid":{"rendered":"https:\/\/connectionsmagazine.com\/?p=67892"},"modified":"2024-03-01T02:56:53","modified_gmt":"2024-03-01T07:56:53","slug":"answernet-textmybusiness","status":"publish","type":"post","link":"https:\/\/connectionsmagazine.com\/news\/answernet-textmybusiness\/","title":{"rendered":"AnswerNet Launches TextMyBusiness to Enable Companies to Communicate Via Text on Their Business Phone Numbers"},"content":{"rendered":"<div id='c1750_0_1' class='sam-pro-container sam-pro-ad' data-spc='1' style='display:flex; justify-content: center; flex-direction: row;'><\/div>\n\n\n\n<p><br><strong>Willow Grove, PA, March 1, 2024: <\/strong>AnswerNet, a leading full-service provider of inbound, outbound, automated, and BPO contact center solutions, proudly announces the launch of its newest service, <a rel=\"noreferrer noopener\" href=\"https:\/\/textmybusiness.com\/\" target=\"_blank\"><em>TextMyBusiness<\/em><\/a> (TMB). TextMyBusiness is designed to move business text communications off of personal employee cell numbers and on to business numbers owned and controlled by the business without losing the immediacy of text communications.<\/p>\n\n\n\n<p>As texting continues to grow in popularity as people\u2019s preferred method of communication, businesses have struggled to add software tools that make it easy for businesses to communicate in this channel.&nbsp; <em>TextMyBusiness<\/em> provides those companies looking to embrace this need with a quick and simple way to text-enable their business phone numbers and transform how they connect with their customers, employees, and the public through personalized, real-time text interactions.<\/p>\n\n\n\n<p>\u201cOur clients and all businesses have struggled separating their business text communications from their employees\u2019 personal cell phone numbers,\u201d said Gary Pudles, President and CEO of AnswerNet.&nbsp;&nbsp;&nbsp; \u201cBusinesses need to communicate via text on business software and on mobile devices where the communications can be managed and saved by the business.&nbsp; As texting becomes more common as a means of business communications, the risks to businesses who allow texting on personal employee numbers rises exponentially. AnswerNet and its predecessors have been helping businesses communicate via voice for over 100 years, and now we\u2019re focused on helping our clients communicate via text in the most efficient way.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><p class=\"MsoNormal\" style=\"margin-top:0cm;margin-right:3.6pt;margin-bottom:3.0pt;\nmargin-left:0cm;line-height:normal\"><b><span lang=\"EN\" style=\"font-family:&quot;Times New Roman&quot;,serif;mso-fareast-font-family:\n&quot;Times New Roman&quot;\">Key features of TextMyBusiness:<\/span><\/b><\/p><\/h2>\n\n\n\n<ul>\n<li><strong>Multi-User Management<\/strong>: Leverage a single account instance across multiple users\/devices to create a single, branded voice for consistent customer experiences (with access to message history).<\/li>\n\n\n\n<li><strong>Contact List Management<\/strong>: Ability to collect &amp; organize\/segment contacts as \u201clists\u201d for future segmented messaging.&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>Multimedia Messaging Service (MMS)<\/strong>: Ability to send and receive rich media including photos, PDFs, and other assets for promotions, collecting\/confirming job site conditions, or communicating concepts visually.<strong><\/strong><\/li>\n\n\n\n<li><strong>Branded, Canned Response Library; AI Automations; Campaign Integrations &amp; More<\/strong>: Empowers teams to communicate and collaborate with greater ease through robust platform features.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Pudles added, \u201cI was honored to be part of the team that brought texting to the United States back in 1996, and I\u2019m now equally proud to launch T<em>extMyBusiness<\/em> to help our clients fully utilize the power of texting.\u201d<\/p>\n\n\n\n<p><strong>For more information, visit <\/strong><a rel=\"noreferrer noopener\" href=\"https:\/\/textmybusiness.com\/\" target=\"_blank\"><strong>textmybusiness.com<\/strong><\/a><strong>.<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium\"><a href=\"https:\/\/answernet.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" loading=\"lazy\" width=\"300\" height=\"132\" src=\"https:\/\/i0.wp.com\/connectionsmagazine.com\/wp-content\/uploads\/2024\/03\/AnswerNet-TMB-logo-2.jpg?resize=300%2C132&#038;ssl=1\" alt=\"\" class=\"wp-image-67896\" srcset=\"https:\/\/i0.wp.com\/connectionsmagazine.com\/wp-content\/uploads\/2024\/03\/AnswerNet-TMB-logo-2.jpg?resize=300%2C132&amp;ssl=1 300w, https:\/\/i0.wp.com\/connectionsmagazine.com\/wp-content\/uploads\/2024\/03\/AnswerNet-TMB-logo-2.jpg?resize=1024%2C451&amp;ssl=1 1024w, https:\/\/i0.wp.com\/connectionsmagazine.com\/wp-content\/uploads\/2024\/03\/AnswerNet-TMB-logo-2.jpg?resize=768%2C339&amp;ssl=1 768w, https:\/\/i0.wp.com\/connectionsmagazine.com\/wp-content\/uploads\/2024\/03\/AnswerNet-TMB-logo-2.jpg?w=1320&amp;ssl=1 1320w\" sizes=\"(max-width: 300px) 100vw, 300px\" data-recalc-dims=\"1\" \/><\/a><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\"><strong>About AnswerNet<\/strong><\/h2>\n\n\n\n<p>Headquartered in Willow Grove, PA, AnswerNet is a full-service provider of inbound, outbound, automated, and BPO contact center services. Founded in 1998, the company has over 30 sites with 2,000 full-time employees across the U.S. and Canada. Specialty business units include Nonprofit, Appointment Setting, Energy, Third-Party Verification, and more. (<a rel=\"noreferrer noopener\" href=\"https:\/\/answernet.com\/industries\/construction\/\" target=\"_blank\">answernet.com<\/a>)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Willow Grove, PA, March 1, 2024: AnswerNet, a leading full-service provider of inbound, outbound, automated, and BPO contact center solutions, proudly announces the launch of &#8230; <a title=\"AnswerNet Launches TextMyBusiness to Enable Companies to Communicate Via Text on Their Business Phone Numbers\" class=\"read-more\" href=\"https:\/\/connectionsmagazine.com\/news\/answernet-textmybusiness\/\" aria-label=\"More on AnswerNet Launches TextMyBusiness to Enable Companies to Communicate Via Text on Their Business Phone Numbers\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[15],"tags":[858],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p5ZWWd-hF2","jetpack-related-posts":[{"id":65520,"url":"https:\/\/connectionsmagazine.com\/news\/answernet-answermytexts\/","url_meta":{"origin":67892,"position":0},"title":"AnswerNet Expands Traditional Answering Service to Include Text Support","author":"Peter Lyle DeHaan","date":"January 25, 2023","format":false,"excerpt":"AnswerNet launched AnswerMyTexts, the first true business text answering service solution. AnswerMyTexts lets business owners handle texts on their business phone number or have those texts handled by AnswerNet agents. The goal of AnswerMyTexts is to allow businesses to use their answering service for non-voice channels for the first time,\u2026","rel":"","context":"In &quot;News&quot;","block_context":{"text":"News","link":"https:\/\/connectionsmagazine.com\/category\/news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":41280,"url":"https:\/\/connectionsmagazine.com\/news\/communications-for-the-deaf-community\/","url_meta":{"origin":67892,"position":1},"title":"Improving Communications for the Deaf Community","author":"Admin","date":"June 13, 2018","format":false,"excerpt":"AnswerNet and Connect Direct have partnered to bring the deaf community to the forefront of today\u2019s customer service solutions. With\u00a0one million\u00a0deaf and hard of hearing individuals in the United States, it\u2019s astonishing how little progress has been made in customer service communications. While the use of smart phones and video\u2026","rel":"","context":"In &quot;News&quot;","block_context":{"text":"News","link":"https:\/\/connectionsmagazine.com\/category\/news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":3622,"url":"https:\/\/connectionsmagazine.com\/news\/answernet-honored-as-one-of-the-best-run-companies-in-philly-area\/","url_meta":{"origin":67892,"position":2},"title":"AnswerNet Honored as one of the Best-Run Companies in Philly Area","author":"Peter Lyle DeHaan","date":"June 15, 2012","format":false,"excerpt":"AnswerNet has been selected as one of the \u201c100 Best-Run Companies\u201d by SmartCEO magazine. The winners of this award are selected by editors and writers who deal with hundreds of companies along the mid-Atlantic and Northeastern corridor. The announcement was made at a black-tie event held in Philadelphia on Thursday,\u2026","rel":"","context":"In &quot;News&quot;","block_context":{"text":"News","link":"https:\/\/connectionsmagazine.com\/category\/news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":51749,"url":"https:\/\/connectionsmagazine.com\/news\/answernet-acquires-tp\/","url_meta":{"origin":67892,"position":3},"title":"AnswerNet Acquires TPV.com","author":"Admin","date":"July 8, 2021","format":false,"excerpt":"Contact Center Strengthens Services with Third-Party Verification AnswerNet announced the acquisition of TPV.com, a leading third-party verification service working with energy and telecom businesses throughout the United States.\u00a0 Third-party verification services, also known by the industry acronym TPV, use humans and technology to confirm consumer sales transactions after an in-person\u2026","rel":"","context":"In &quot;News&quot;","block_context":{"text":"News","link":"https:\/\/connectionsmagazine.com\/category\/news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":3984,"url":"https:\/\/connectionsmagazine.com\/news\/textgen-text-enables-landlines\/","url_meta":{"origin":67892,"position":4},"title":"TextGen Text-Enables Landlines","author":"Peter Lyle DeHaan","date":"May 30, 2013","format":false,"excerpt":"TextGen released its new communications platform that allows businesses to reach their customers by text enabling their existing ten-digit landline number. The TextGen platform is useful in nearly any industry and offers communications solutions to both enterprise and small business. Now, companies can text their customers with the same number\u2026","rel":"","context":"In &quot;News&quot;","block_context":{"text":"News","link":"https:\/\/connectionsmagazine.com\/category\/news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/connectionsmagazine.com\/wp-json\/wp\/v2\/posts\/67892"}],"collection":[{"href":"https:\/\/connectionsmagazine.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/connectionsmagazine.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/connectionsmagazine.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/connectionsmagazine.com\/wp-json\/wp\/v2\/comments?post=67892"}],"version-history":[{"count":2,"href":"https:\/\/connectionsmagazine.com\/wp-json\/wp\/v2\/posts\/67892\/revisions"}],"predecessor-version":[{"id":67898,"href":"https:\/\/connectionsmagazine.com\/wp-json\/wp\/v2\/posts\/67892\/revisions\/67898"}],"wp:attachment":[{"href":"https:\/\/connectionsmagazine.com\/wp-json\/wp\/v2\/media?parent=67892"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/connectionsmagazine.com\/wp-json\/wp\/v2\/categories?post=67892"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/connectionsmagazine.com\/wp-json\/wp\/v2\/tags?post=67892"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}