A $175 Oil Change
By Peter Lyle DeHaan, PhD A few years ago I bought a new car. Although it wasn’t my practice to take my cars to their … Read more
From the Publisher
Outsourcing Options
By Peter Lyle DeHaan, PhD Most readers of Connections Magazine are outsourcing service providers, offering an array of telephone-related and contact services to their clients. … Read more
A Little Help From My Friends
By Peter Lyle DeHaan, PhD “You need a hobby,” my wife exclaimed in exasperation. I don’t recall the circumstances, but it is safe to assume … Read more
How Can I Get More Sales?
By Peter Lyle DeHaan, PhD Almost every day, someone asks me, “How can I get more sales?” In fact, for my clients and prospects, increasing … Read more
Language Interpretation
By Peter Lyle DeHaan, PhD As the economy becomes more global and society becomes more ethnically diverse, differences in language become more pronounced. In some … Read more
Reputation, Referrals, and Credentials
By Peter Lyle DeHaan, PhD About three years ago, I started to sense that it was time for a career change. Work wasn’t fun any … Read more
The Truth About College
By Peter Lyle DeHaan, PhD It amuses me to tell people that I went to college for 26 years. Their reactions vary from shock to … Read more
Customer Since 1978
By Peter Lyle DeHaan, PhD It was an emotional moment for me. After proudly carrying and using a Shell gasoline credit card for more than … Read more
Shoot the Puck
By Peter Lyle DeHaan, PhD It’s only been a few years that I have been following the sport of hockey. Before that, a myriad of … Read more
A Milestone
By Peter Lyle DeHaan, PhD At the risk of appearing self-congratulatory, this issue marks my first anniversary at the helm of Connections Magazine. Normally, I … Read more