Vendor Profiles

Two major teleservices vendors, Amtelco and Telescan, announced a merger agreement on December 20, 2012. The announcement was made simultaneously by Roger Young, president of … Read more

By Tom Curtin The only constant in life and in business is change. We are continually being pushed by clients to offer more choices for … Read more

By Emma Schwed InfoCision Management Corporation celebrates its twenty-fifth anniversary this year. When Gary Taylor founded the company in 1982, his goal wasn’t to be … Read more

TASbiller is the billing and profitability analysis software for the telemessaging industry written by Randy Ripkey, owner of Accurate Messages in Augusta, Georgia. TASbiller is … Read more

Amcom Software, Inc. is a provider of PC/intelligent workstation-based attendant console and database solutions, computer telephony integration (CTI), speech recognition, paging management, messaging, Web-enabled applications, … Read more

In March 2003, Telescan, LLC acquired most of Axon Communications’ business, including the Axon 8000 product line. What prompted Telescan to make this move? To … Read more

“Seems like just yesterday that Ed Krepps, John Haines, and I started making voice loggers and recorders,” recalled Michael Stoll, president and chief technology officer … Read more

The Beginning: Now headquartered in Enid, Okla., CadCom Telesystems was founded in 1984 by a group of Lockheed Aerospace development engineers in Marietta, Ga. Building … Read more

Startel Corporation, established in 1980, is a leading provider of integrated text, voice, fax, and networking solutions for call center facilities that specialize in messaging, … Read more