ATSI Award of Excellence Winners 2008

The ATSI Award of Excellence program provides a quality control assessment of telemessaging call centers. It measures over 400 data points for each participating company. Those call centers achieving an overall score of 80 percent or greater earn the ATSI Award of Excellence. The Award of Excellence is a cumulative program, with many call centers earning recognition for multiple years, which is a verification of their ongoing attention to providing consistently high quality. This year’s Award of Excellence recipients are:

Twelve Years
Michigan Message Center, Kalamazoo, MI
Rochester Telemessaging Center, Rochester Hills, MI

Eleven Years
AnswerNet Phoenix, Princeton, NJ
Business Connections, Salem, OR
Fallon Communications, Houston, TX
Hastings Communication Services, Inc., Austin, TX
Medcom Professional Services, Inc., Levittown, PA

Ten Years
A Better Answer, Inc., Plano, TX
On Call Centre Inc., Ottawa, ON

Nine Years
Pro Phone Communications, Inc., Muskegon, MI
TAS Communications, Inc., Madison, WI

Eight Years
Answer-All Secretarial Service, Inc., Westminster, CO
Tel-Us Call Center, Inc., Beverly Hills, CA

Seven Years
ACT Teleservices, Newington, CT
An-ser Services, Green Bay, WI
Answer Midwest, Inc., Alton, IL
Continental Message Solution, Columbus, OH
Direct Line Tele Response, Berkeley, CA
Omni Communications, Carrollton, GA

Six Years
A Better Answer, Inc., Houston, TX
Answer Quick, Louisville, TN
Berkshire Communicators, Inc., Pittsfield, MA
Corporate Message Services, Inc, Savannah, GA
Tab AnswerNetwork, Santa Ana, CA

Five Years
A Better Answer, Inc., Hurst, TX
Alliance Wireless Communications, Kingston, ON
Answer 1 Communications, Phoenix, AZ
Antietam Call Center, Hagerstown, MD
Appletree Answering Service Portland, Maine, Portland, ME
Bay Area Medical Exchange, Inc., St. Petersburg, FL
CallNet Call Center, Bloomington, IN
CallStar, St. Petersburg, FL
Contact One Call Center, Tucson, AZ
Dexcomm, Lafayette, LA
Extend Communications Inc., Brantford, ON
Medfone, Inc., Wantagh, NY
Personalized Communications, Inc., Duncanville, TX
Port City Communications, Inc., Port Huron, MI
Telelink Call Centre, St. John’s, NL

Four Years
Alert Communications, Ventura, CA
All-Ways Communications, Hagerstown, MD
Answer Center, Virginia Beach, VA
Answer Excellence, Clearwater, FL
AnswerTel of Athens, Inc., Athens, AL
Appletree Answering Service, Wilmington, DE
Bennett Answering Service, Flint, MI
Central Communications Inc., Norwalk, CT
Communications Group, Syracuse, NY
Communications Network, Inc., Muncie, IN
Extend Communications Inc., Cambridge, ON
Finger Lakes Answering Service, Auburn, NY
Focus Telecommunications, Inc., Burtonsville, MD
Messages & more, Inc., Flagstaff, AZ
Spectrum Communication Services, Inc., Brookfield, WI
Statcall, Alexandria, VA
Telecom Answering Service, Homewood, IL

Three Years
A Better Answer, Inc, Bel Air, MD
A Better Connection, Inc., Gilbert, AZ
All Call Communications, Georgetown, ON
Alphapage, LLC, Denver, CO
Ambs Call Center, Inc., Jackson, MI
American Mediconnect Acquisition Corp., Chicago, IL
Ansaphone Service, Inc., Quincy, MA
Answering Advantage LLC, Memphis, TN
Appletree Answering Service, Pensacola, FL
Avalable Communications, St. Louis, MO
Business & Professional Exchange, Inc., Beverly, MA
Business Service Center, Inc., Wausau, WI
Call Experts – South Carolina, Charleston, SC
Executive Services, Pueblo, CO
Holy Redeemer Medical Messaging, Meadowbrook, PA
Information Communications Group, Leawood, KS
Keystone Answering Service, Allentown, PA
King Communications, Saginaw, MI
King’s Telemessaging Services, Shreveport, LA
Main Line Telecommunications, Aston, PA
MedConnect USA, Las Vegas, NV
Medical TeleCommunications, Englewood, CO
Santa Cruz Answering Service, Santa Cruz, CA
Tab AnswerNetwork, Orange, CA
The Message Center, San Antonio, TX

Two Years
Action Telephone Exchange, Rochester, NY
Answer Now, Glendale, AZ
Answer One Inc., Brooklyn, NY
Answer, Inc. dba Contact One Call Center, Denver, CO
AnswerLive Teleservices, Boca Raton, FL
AnswerPro Limited, Mission, KS
Appletree Answering Service, Anaheim, CA
Appletree Answering Service, Reston, VA
Cosmopolitan Medical Communications, Glendale, AZ
IPN Messaging Center, La Park, IN
Keener Communications, Glen Allen, VA
TigerTel/UTR, Nanaimo, BC
TigerTel/UTR, Oshawa, ON
TigerTel/UTR, Richmond, BC
TigerTel/UTR, Toronto, ON
TigerTel/UTR, Vancouver, BC
Twenty 4 Seven Communications, Dubuque, IA

One Year
A Quality Answering Service, Hudson, FL
Always On Call Answering Services, LLC, Concord, NH
Appletree Answering Service, Inc., Cincinnati, OH
Associated Call Centers, Levittown, PA
AV Lauttamus Communications, Inc., Weirton, WV
Business Connect, New Holland, PA
Call Experts – North Carolina/Pennsylvania, Charleston, SC
Commercial Telephone Exchange, Inc., Reno, NV
Connections Call Centre, Squamish, BC
Crocker Communications, Inc., Greenfield, MA
JAM, Borehamwood, Hertfordshire, UK
LaBell Exchange, Santa Ana, CA
Nationwide Inbound, Inc., Freeport, IL
Network One Communications dba Number One Message Center, Tampa, FL
Quick Connections Answering Service, Green Belt, MD
Tele-Page, Montreal, QC
Tel-Excel dba Billie Clarke’s Answering Service, San Diego, CA
The Answer Network, Roanoke, VA
TigerTel/UTR, London, ON
TigerTel/UTR, Winnipeg, MB

[From Connection Magazine Jul/Aug 2008]

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