Improving Communications for the Deaf Community
AnswerNet and Connect Direct have partnered to bring the deaf community to the forefront of today’s customer service solutions. With one million deaf and hard of hearing … Read more
AnswerNet and Connect Direct have partnered to bring the deaf community to the forefront of today’s customer service solutions. With one million deaf and hard of hearing … Read more
Irvine, CA—June 11, 2018—Startel and Professional Teledata, leading providers of contact center solutions, today announced that the companies successfully completed their Healthcare Insurance Portability and … Read more
Startel, Professional Teledata, and Alston Tascom announced the members of the company’s unified product advisory board (PAB). The twelve individuals selected represent each of the … Read more
Startel, Professional Teledata, and Alston Tascom added a new senior-level management position to their leadership team. Effective immediately, Renita Dorty will begin the new role … Read more
Startel, Professional Teledata, and Alston Tascom launched their new marketing resources center, making custom-branded promotional materials available to their customers. The marketing resources center is … Read more
Startel, Professional Teledata, and Alston Tascom revealed their new unified brand to users of all three of the companies’ software platforms at their first combined … Read more
Startel, Professional Teledata, and Alston Tascom recognized Dan L’Heureux and Renita Dorty during the companies’ first combined user group conference in Denver, Colorado. Dan L’Heureux … Read more
The May/June 2018 Issue of Connections Magazine, covering call centers and the teleservice industry Read these articles online: [Connections Magazine is proudly published by Peter … Read more
By Bonnie Landis The call center agent’s best friend is their headset, but choosing the right headset for your call center or office staff can … Read more
By Donna Fluss The workforce is a mash-up of diverse, multicultural, and multigenerational personnel. Organizations that want to attract and retain top talent and become … Read more