Your Next Referral Could Turn Out to be a Real Turkey
By Steve Michaels Living in the outback of Montana gives us the opportunity to see a lot of wild life. From our ranch, we have … Read more
By Steve Michaels Living in the outback of Montana gives us the opportunity to see a lot of wild life. From our ranch, we have … Read more
Call recording or voice logging is an important and valuable call center technology, considered by many to be an indispensable support tool. Voice logging allows … Read more
Startel Corporation, established in 1980, is a leading provider of integrated text, voice, fax, and networking solutions for call center facilities that specialize in messaging, … Read more
The National Amtelco Equipment Owners (NAEO) held its annual meeting in Clearwater, Florida. With over 160 present, the meeting officially began Sunday evening with an … Read more
In the March/April, issue of Connections Magazine we highlighted unified messaging systems. Essentially, unified messaging systems collect messages of various formats and origins, centrally storing … Read more
By Peter Lyle DeHaan, PhD A few years ago, I had a strange revelation. It all began with a sneeze. In doing so, I realized … Read more
By Renee Hotte The Consolidated Omnibus Budget Reconciliation Act (COBRA) requires employers to offer continued access to their health care plans and in certain circumstances, … Read more
Reported by Jason Turnbow CadCom Equipment Owners (CEO) recently held their annual National Meeting at the beautiful Grosvenor Resort in Walt Disney World. This year’s … Read more
“Dress like a lady, act like a man, and work like a dog.” That’s been my unconscious philosophy for years. I spent years being a … Read more
By Peter Lyle DeHaan, PhD This special ATSI Convention issue represents something new for Connections Magazine. We took a step back and asked ourselves, what … Read more