ATA Supports FTC “Operation Tele-PHONEY”
The Federal Trade Commission (FTC) announced today the largest telemarketing fraud sweep ever coordinated by the agency. Through “Operation Tele-PHONEY,” the FTC has filed federal … Read more
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CAM-X Supervisor Coaching Clinics
Spring is traditionally a time of growth and rejuvenation. The annual Spring Supervisor Coaching Clinics sponsored by CAM-X (Canadian Call Management Association) focus on training … Read more
Professional Teledata Celebrates 25 Years in the Industry
“I am pleased to find ourselves reaching this milestone,” stated Alan Hartmann, Vice President of Professional Teledata. “It doesn’t seem like that long ago when … Read more
News Release: Connections Magazine Launches Industry-Exclusive News and Information Feed
Leading Call Center Publication Unveils Industry Newsfeed Mattawan, Michigan – In order to better serve readers and provide an additional means of communication, Connections Magazine … Read more