Amtelco opened its new media and training center named for its founder, William J. Curtin. The new William J. Curtin Media Center is designed to … Read more
Telescan released the latest Spectrum Messenger with its new user profile and SMS text messaging features. These software enhancements are available to all Telescan and … Read more
The Canadian DNCL (Do Not Call List) launched on September 30, 2008. “Although the new Canadian legislation is very similar to the US Do Not … Read more
The CAM-X Call Centre Awards of Distinction for 2008 are: AAMCOM, Redondo Beach, CAAnswer 1 Communications, Phoenix, AZAnswer Plus Inc., Toronto, ONDirect Line Teleresponse, Berkeley, … Read more
The third annual ATSI Owner’s Forum will be held January 12-14, 2009 at The Chaminade Conference Center in Santa Cruz, California. The agenda is designed … Read more
The American Teleservices Association (ATA) completed its first auditor certification training. This training program provides an extensive three-day curriculum which includes an in-depth review of … Read more
At the Fall P.I.N. meeting in Manchester, Professional Teledata announced that the latest release of its PInnacle Telemessaging System has complete SMS text messaging integration. … Read more
The Federal Trade Commission (FTC) announced two amendments to the Telemarketing Sales Rule (TSR). The amendments will clearly bar telemarketing calls that deliver prerecorded messages, … Read more
The FTC (Federal Trade Commission) recently issued their annual report to Congress about the status of the DNC (Do Not Call) Registry. The full report … Read more