The April 2008 Issue of Connections Magazine, covering call centers and the teleservice industry
Read these articles online:
The Challenge of Remote Agent Training- Training and Managing Remote Agents
- From the Publisher: Let’s Watch a Movie
- Mind Your Business: Starting an Answering Service
- The Next Level in Performance Management
- Training Update for 2008
- Do You Provide World-Class Service?
- Learn to Earn: 10 Tips for Financial Success
- Empower Employees Using eLearning Technologies
[Connections Magazine is proudly published by Peter Lyle DeHaan, PhD editor.]