The April 2009 Issue of Connections Magazine, covering call centers and the teleservice industry
Read these articles online:
From the Publisher: Your Call Center’s Marketing Future May Be Online- Welcome to Pittsburgh for the ATSI Convention
- Mind Your Business: Providing Disaster Relief
- Today’s Call Center Recording
- First Call Resolution Revisited
- United States Outsource Call Center Listing
[Connections Magazine is proudly published by Peter Lyle DeHaan, PhD editor.]