The December 2005 Issue of Connections Magazine, covering call centers and the teleservice industry
Read these articles online:
Buyers Guide: Alphabetical Listing (updated annually)- Case Study: Electric Insurance Company
- Cheering for Your Team
- Counting Chickens
- Gain a Competitive Edge
- PLAN for Disaster
- Real-Time, Actionable Intelligence
[Connections Magazine is proudly published by Peter Lyle DeHaan, PhD editor.]