The December 2011 Issue of Connections Magazine, covering call centers and the teleservice industry
Read these articles online:
- Contact Center Buyers Guide
- From the Publisher: Is Help Really Just a Phone Call Away?
- The Twelve Steps to Successful Telemarketing – Step Four: Purpose of Call
- Call Center Industry Leading the Charge to Real Business Intelligence
- A Compliance Officer’s Take on the ATA Washington Summit
- Avoiding a Million-Dollar Mistake
- Mind Your Business: How to Determine the Right Buyer for Your Business
[Connections Magazine is proudly published by Peter Lyle DeHaan, PhD editor.]