The June 2010 Issue of Connections Magazine, covering call centers and the teleservice industry
Read these articles online:
Using and Providing Hosted Services- Hosted Service Options: Three Key Questions
- Hosted Contact Center Solutions
- From the Publisher: A Failure to Communicate
- Navigating the Slippery Slope of Call-Recording Compliance
- Realizing the Full Benefits of Unified Communications
- Caution: Superstars Can Hurt Your Contact Center
- Outsourcing Call Center Directory
- ATSI Call Center Award of Distinction
- ATSI Award of Excellence
- Mind Your Business: The Difference of One
[Connections Magazine is proudly published by Peter Lyle DeHaan, PhD editor.]