The November 2002 Issue of Connections Magazine, covering call centers and the teleservice industry
Read these articles online:
Dealing with Change- E & O Insurance Case Study: Dealing with Subcontractors
- From the Publisher: A Milestone
- Ensure Success with Effective Outbound Script Writing
- GLTSA 2002 Annual Convention
- Health Reimbursement Arrangements – HRA
- An Interview with Tedd Smith
- TAS Tips: Lien Searches
- Managing a Small Call Center
- Outbound Telemarketing Systems
- Scripting for Outbound Telemarketing
- The Dollars and Sense of Tax Planning
- Top 10 Entrepreneurial Errors
[Connections Magazine is proudly published by Peter Lyle DeHaan, PhD editor.]