Dean Garfinkel Joins Quality Contact Solutions

Angela Morris, President of Quality Contact Solutions (QCS), is pleased to welcome Dean Garfinkel as her new company partner.  As his first order of business, Garfinkel will expand the technology solutions available to their call center clients.

In addition, Morris and Garfinkel will soon be announcing a host of new, innovative call center technology solutions that will fall under the QCS umbrella.  “Our new technology-driven products will ensure our clients have access to leading edge contact solutions,” said Morris.  “QCS offers unparalleled experience and capabilities, and Dean adds a whole new layer to the organization that our customers will appreciate.”

Well-known within the telecommunications and teleservices industries, Garfinkel has more than 30 years experience in a wide-range of technologies.  He also invented TeleBlock®, a patented call routing system, which has become a national telecom standard.  He is a leading expert on telecommunications, caller ID and do not call compliance, and is a regular speaker within the industry circuit.  Garfinkel is a member of the national board of directors of the American Teleservices Association and was instrumental in developing and implementing the Self-Regulatory Organization (SRO).

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