Amtelco announces the Release of Web Supervisor
Web Supervisor provides management with easy web access to configuration settings, scripting tools, and monitoring features. MCFARLAND, Wisconsin – October 7, 2025 — Today, Amtelco … Read more
Amtelco
Amtelco Announces the 7.0 Version Releasefor the Amtelco Secure Messages App
Amtelco Secure Messages v7.0 includes new embedded and optional features. MCFARLAND, Wisconsin – September 23, 2025 — Today, Amtelco announced the release of version 7.0 … Read more
Replacing Outdated Call Center Scripting Processes
By Nicole Limpert Call centers have traditionally used printed scripts in binders as a way to standardize and guide agent-caller interactions. Paper-based systems are prone … Read more
Built on nnovation, Backed by Tradition
Amtelco is a family-owned software company devoted to providing immediate and accurate communication solutions built on innovation and backed by tradition. Amtelco’s mission is to … Read more
Benefits of Uniting CRM and Amtelco’s Solutions
Why Your CRM and Communication Platforms Need to Communicate: Unlocking the Power of Integration to Deliver Seamless Customer Experiences By Katie Charles Our world faces … Read more
Wisconsin State Journal Names Amtelco a Winner of the Madison, WI Top Workplaces 2025 Award
Amtelco, a trusted leader in the Contact Center and Enterprise Critical Communications industries, has been awarded a Top Workplaces 2025 honor by Wisconsin State Journal … Read more
Call Center Automation Tools That Are Revolutionizing The Industry
By Katie Charles The best way to stay efficient in any industry is to find new ways to do things, especially regarding your answering service … Read more
Amtelco Attends HIMSS25 and Introduces Ellie® an AI-Powered Intelligent Virtual Agent
Amtelco will be an exhibitor again at the HIMSS Global Health Conference & Exhibition. MCFARLAND, Wisconsin – February 18, 2025 —Today, Amtelco announced they will … Read more
Are You Ready for AI and LLMs in Your Contact Center?
By Nicole Limpert Artificial Intelligence (AI) and Large Language Models (LLMs) are already being used by all types of businesses. Research indicates that 77 percent … Read more
Built on Innovation, Backed by Tradition
Amtelco is a family-owned software company devoted to providing immediate and accurate communications that are built on innovation and backed by tradition. Amtelco’s mission is … Read more