Ideas Ignite in Phoenix: Why You Can’t Miss the 2025 ATSI Annual Conference
By Genevieve Carrenard If there’s one event that defines the heartbeat of the call center industry, it’s the ATSI Annual Conference—and 2025 promises to be … Read more
conventions
2024 NAEO Annual Conference Registration Now Open
Join NAEO in Albuquerque, New Mexico for the 2024 Annual Conference at the Hyatt Regency Tamaya Resort & Spa from March 24-27. Each day of … Read more
2023 NAEO Annual Conference/Advanced Technical Workshop Update
Over 140 people attended the 2023 NAEO Annual Conference held at the Sheraton New Orleans Hotel in New Orleans, March 12–15. From the opening reception … Read more
Customer Contact Week Celebrates 20th Anniversary in 2019
Customer Contact Week celebrates twenty years of CCW and groundbreaking industry growth and innovation. This June 24-28 at The Mirage in Las Vegas, CCW brings … Read more
2017 ATSI Annual Conference: Education, Networking, Fellowship
The Association of TeleServices International (ATSI) will host the 2017 annual conference, “Education, Networking, and Fellowship,” June 27-29, 2017 at The Palmer House Hilton Hotel … Read more
ICMI Releases Program for 2016 Contact Center Demo & Conference
Keynotes, workshops, tours, sessions, and networking to help customer service professionals succeed ICMI, an industry resource for more than thirty years, announces the return of … Read more
16th Annual Call Center Week Conference & Expo
The 16th Annual Call Center Week kicked off its main conference June 17th at The Mirage in Las Vegas. The conference addressed such topics as … Read more
Don’t Miss the 16th Annual Call Center Week
The 2015 Call Center Week Conference and Expo will be held June 15–19, 2015, at The Mirage in Las Vegas. Consider these key reasons to … Read more
USA’s Leading Call Center Event is Going to Africa
TARP Worldwide research shows that across most markets, two-thirds of customers make their decisions based on convenience and service, as well as the price. Call … Read more
ResortCom President Keynotes Call Center Week
Alex Marxer, president of ResortCom International, serving the timeshare industry, spoke at the 15th Annual Call Center Week. His topic, “The Quest for the Modern … Read more