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Skip to content By Liz Uram Do you ever feel like there is way too much appreciation going on in your workplace? If you said no, you’re not … Read more
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By Darnell Lattal When you look around your call center, do you see engaged employees, or do you observe a stressed culture that watches the … Read more
By Scott Ray “We wait all these years to find someone who understands us, I thought, someone who accepts us as we are, someone with … Read more
By Steve Michaels Q. I am a baby boomer, and the retirement years are looming large. I have one to two years before I want … Read more
By Steve Michaels I have not received any questions for this issue so I will inject an old idea that has lots of significance and … Read more
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