Human Resource Articles

By Abena Sanders Harassment in the call center is disruptive to both employee morale and an employer’s bottom line. While sexual harassment has assumed a … Read more

By Abena Sanders In today’s overly litigious workplace, the act of terminating an employee has become a high-risk proposition. As the employment landscape grows bleaker … Read more

By Steve Michaels Q: “If an employee signs a non-compete agreement and the company is purchased, is this agreement passed on to the new owner?” … Read more

By Kelli Massaro Retaining top performers is essential to call center success. The challenge is to create a positive work culture that sustains, nurtures, and … Read more

Steve Michaels Q. I am selling my business and have been asked by the buyer if my employees have a nondisclosure on file. What is … Read more

By Curt A. Wieden With the new administration in full swing, both private citizens and public interest groups alike are preparing to listen to possible … Read more

By Lindy Barr Batdorf Even before gas prices started hitting new highs, telecommuting made sense. Benefits for both employer and employee are magnified in today’s … Read more