Willow Grove, PA, March 11, 2024: Splendtastic, an AnswerNet company focused on providing simple business and communications software, proudly announces the relaunch of its Learning … Read more
Join NAEO in Albuquerque, New Mexico for the 2024 Annual Conference at the Hyatt Regency Tamaya Resort & Spa from March 24-27. Each day of … Read more
Connections Magazine is pleased to announce the addition of Genevieve Carrenard to our team. She’ll head up customer service, write articles for Connections Magazine, and … Read more
AnswerNet, a full-service provider of inbound, outbound, automated, and BPO contact center services, marks its twenty-fifth anniversary in business. The company rolled out a new … Read more
Peter Lyle DeHaan Releases Sticky Customer Service Peter Lyle DeHaan released his newest book, Sticky Customer Service: Stop Churning Customers and Start Growing Your Business, … Read more
The National Amtelco Equipment Owners (NAEO) announced that the 2021 NAEO Annual Conference will be held virtually rather than live in Atlanta, Georgia. The conference … Read more
The summer is fast winding down, and Amtelco has started saying “thank you” and “good bye” to the fifteen students who completed internships this summer.” … Read more
Chris Calhoun has joined Call Center Sales Pro to fill the newly created position of vice president of operations. Calhoun’s primary focus is on optimizing … Read more
The Professional Association for Customer Engagement (PACE), formerly the ATA, is setting the PACE once again. The association announced the hiring of Stuart Discount, formerly … Read more
DailyPay, a financial solutions company that reduces employee turnover through instant access to wages, announced a partnership with DialAmerica, a call center company with over … Read more