Are You Compliant with the Telephone Sales Rule?
By Joan Mullen Now that 2004 is behind us, we have been living with the revised TSR (Telephone Sales Rule) for more than a year. … Read more
Legal Articles
It’s Not My Fault
By Martin Ween, Esquire No one wants to think that the call center services they offer on a daily basis might eventually result in a … Read more
Bankruptcy Basics for Creditors
By Mike Wilson J.D. When debtors are unable to pay their debts, they may seek relief by filing bankruptcy in federal court. The three most … Read more
Protect Yourself and Your Employees From Identity Theft
By Rachel Kuntz, MMGT Most employers work hard to protect their organizations from potential hazards. Most employers try to instill safe working habits in their … Read more
An Introduction To Asset Protection
By Fred R. McMorris, Attorney-at-Law Almost every routine activity, confrontation, or interaction with another party carries with it an ever increasing chance that a claim … Read more
Small Claims Court
By Trudy Balsamel What is small claims court? Small claims court is a court presided over by a judge or magistrate. It is a place … Read more
Legal Considerations of Voice Logging
Legal issues regarding the recording of phone calls must be considered before embarking on voice logging. This varies on a state-by-state basis. Some states and … Read more
Hold On: Is That Hold Music Legal?
By Mike Wilson, J.D. Music so permeates our culture that we take for granted the right to play it. However, performing rights organizations like ASCAP, … Read more
Unsolicited Faxing Can Be Costly
By Mike Wilson, J.D. The practice of advertising goods or services through unsolicited faxes has been illegal since 1991, but a multi-million dollar industry in … Read more