By Eric Miller In these rapidly changing outsourcing times, has offshore outsourcing become more than just another alternative? Has the adoption of offshore outsourcing become … Read more
By Peter Lyle DeHaan, PhD Most readers of Connections Magazine are outsourcing service providers, offering an array of telephone-related and contact services to their clients. … Read more
Connections Magazine is pleased to offer the following call center directories to help others find information about your operation. Should your call center be listed … Read more
By Chris Twigg There has been much hype lately about the growth of offshore outsourcing and an increasing number of success stories. But the number … Read more
By Ashish Chand Several companies such as Bechtel, GE Capital, American Express and British Airways have already established facilities for the provision of IT-enabled services … Read more