AnswerNet, a full-service provider of inbound, outbound, automated, and global BPO contact center services has acquired Quality Contact Solutions and its subsidiary QCS At Home. … Read more
By Angela Garfinkel There have been many changes to telemarketing rules and regulations in 2021. The most notable change was the April 1, 2021, U.S. Supreme … Read more
Quality Contact Solutions, Inc (QCS), a leading outsource call center and telemarketing company, announced that it is now SOC 2 Type 1 and HIPAA certified. The … Read more
Quality Contact Solutions (QCS) hired Align Assurance, a third-party independent audit firm to perform a SOC 2 audit. A SOC (System and Organization Controls) 2 … Read more
Quality Contact Solutions, Inc (QCS) announced that Chris Grothe has joined the organization as vice president of operations. Grothe is responsible for driving business performance … Read more
Quality Contact Solutions announced that Steve and Marie Korn have joined the Quality Contact Solutions team to head up a new small and medium business … Read more
By Rich Hamilton The heart and soul of most companies is their inbound contact solutions operation (their inbound call center, including voice, email, text, and … Read more
Quality Contact Solutions (QCS) registered as a Federal Contractor, both as a certified woman owned and as a small business enterprise. QCS will qualify for … Read more
Quality Contact Solutions, Inc. announced that Angela Garfinkel, president of Quality Contact Solutions, has earned the Customer Engagement Compliance Professional (CECP) certification through the Professional … Read more
Quality Contact Solutions (QCS) specializes in B2B telemarketing solutions that achieve sales results. Many Fortune 500 clients rely on QCS’s capabilities and seasoned management team … Read more