Sales Articles

By Elaine Senecal / Illustration by Chris Lewis The person asking the questions controls the call, right? Yes! Asking questions allows us to direct the … Read more

By Len Foley Law #1: Keep your mouth shut and your ears open. This is important for the first few minutes of any sales interaction: … Read more

By Len Foley Terrible Lie #1: You need to sell more to make more money. Fact: You need to sell less to make more money. … Read more

By Steve Michaels The dreaded day had finally come. One of the requirements to enter our alpaca, Sweet Pea, into the top Celebrity Sale of … Read more

By Paul Butler In the world of answering service sales, the window of opportunity opens and closes very quickly. Never has the saying “timing is … Read more

By Ed Gorman When a prospect calls to inquire about your service, the sales person simply quotes rates and hopes that you are the lowest … Read more

By Orvel Ray Wilson It’s a jungle out there. You are not paranoid; they really are out to get you. Doing business in the highly … Read more