Startel: Pioneering Contact Center Solutions for Over Four Decades
By Matt Brogan In the 1980s, digital switches and direct dialing provided new opportunities in the telephone industry, turning local exchanges into national or even … Read more
Startel
A Protocol Droid for Your Call Center
A Guest Editorial By Vince Vitale Did you ever think about the implications if “goldenrod” hadn’t been programming binary load lifters and didn’t know a … Read more
Startel Vendor Profile 2023
Startel Contact Center Solutions, that “bring happiness to your customers,” has been a leader in the ever-changing contact center and answering service landscape. Since 1980, … Read more
Startel Turned 40 in 2020!
But we all know that was not the big story of the year. Like so many other companies, the big story was COVID-19. This revealed … Read more
Vendor Profile: Startel
For forty years, Startel has been providing cutting-edge solutions to the answering service industry. Including Alston Tascom, also celebrating forty years, and Professional Teledata (PTD) … Read more
Vendor Profile – Startel
The Unification: Startel, Professional Teledata, and Alston Tascom It was only two years ago when three companies with long, rich histories in the evolution of … Read more
Startel Announces Retirement of Wayne Scaggs
Startel, Professional Teledata, and Alston Tascom, leading providers of contact center solutions, announced that Wayne Scaggs will retire as the company’s director of corporate strategy … Read more
Startel and Professional Teledata Successfully Complete HIPAA Assessment
Irvine, CA—June 11, 2018—Startel and Professional Teledata, leading providers of contact center solutions, today announced that the companies successfully completed their Healthcare Insurance Portability and … Read more
Startel Announces Unified Product Advisory Board
Startel, Professional Teledata, and Alston Tascom announced the members of the company’s unified product advisory board (PAB). The twelve individuals selected represent each of the … Read more
Startel Announces New Chief Customer Officer
Startel, Professional Teledata, and Alston Tascom added a new senior-level management position to their leadership team. Effective immediately, Renita Dorty will begin the new role … Read more