Wireless Text Messaging – ATSI’s Initiative
By Brian Gilmore March 2004 ATSI’s Legislative Affairs Committee is working diligently to forge a consensus between wireless carriers, telemessaging call centers, and their respective … Read more
By Brian Gilmore March 2004 ATSI’s Legislative Affairs Committee is working diligently to forge a consensus between wireless carriers, telemessaging call centers, and their respective … Read more
By Brian Gilmore March 2004 Q: The three points of the initiative seem almost contradictory, why work on ways to secure PHI at the … Read more
By Brian Gilmore Part one of this article appeared in the January/February issue of Connections Magazine and is available on-line in our article archives. See … Read more
By Brian Gilmore Wireless text messaging is a natural outgrowth of paging technologies dating back to the 1950s, the 1980s, and 1990s. After years of … Read more
By Peter Lyle DeHaan, PhD (updated July 2007) Telemessaging services, call centers that answer calls and process messages for client companies, are by definition a … Read more
Are you confused about all of the terms and acronyms used by power contractors and vendors? This simplified glossary may help. (Also see Backup Power … Read more
Recycling is a big part of the beneficial use and responsible handling of lead and products made from it. Exide Technologies invests in battery recycling … Read more
Uninterruptible Power Supply (UPS) Vendors UPS systems provide immediate protection from outages of utility power. The lengths of outages that can be covered are dependent … Read more
By Frank D’Ascenzo The need to replace your call processing system within a relatively short time frame is a real business challenge. After spending thousands … Read more
By Laura Alexander As technology has developed over the past decade, the Internet has become ubiquitous, and this is certainly true in the teleservices industry. … Read more