Appointment Reminder Services
Some appointment setting software packages feature built-in confirmation and reminder options, while others don’t. If your software does not provide this function or if you … Read more
Some appointment setting software packages feature built-in confirmation and reminder options, while others don’t. If your software does not provide this function or if you … Read more
Reported by Jannemieke Keener The Atlantic States Telephone Answering Association (ASTAA) held its annual conference October 16-18 in Atlantic City, New Jersey. Our (borrowed) theme … Read more
By Dirk Moeller At the Western States Telemessaging Association (WSTA) convention, we tried something new this year by having a magician at the opening cocktail … Read more
By Ken Rothacker You’ve heard the presentations, seen the PowerPoint presentations, and done the spreadsheets. As you know, evaluating telecommunications services is no picnic. But … Read more
Reported by Darlene Campbell The Telescan Users Network (TUNe) group held their annual conference November 8 through 10 in St. Louis, Missouri. Telescan, LLC introduced … Read more
AC (Alternating Current): Standard household current, available at wall plugs and used to power most electrical devices. The most common AC Voltage is 120, although … Read more
It may not be exciting, glamorous, or invigorating, yet for the vast majority of companies in the teleservices industry, messaging services constitute the bulk of … Read more
Legal issues regarding the recording of phone calls must be considered before embarking on voice logging. This varies on a state-by-state basis. Some states and … Read more
Compiled by Kevin Bachelder The Internet is a tremendous information source for both individuals and businesses. However, much like your local library it isn’t helpful … Read more
By Peter Lyle DeHaan, PhD It’s only been a few years that I have been following the sport of hockey. Before that, a myriad of … Read more