The July/August 2003 Issue of Connections Magazine, covering call centers and the teleservice industry
Read these articles online:
2003 ATSI Awards of Excellence- 2003 ATSI Convention
- ASP and Hosted Services
- From the Publisher: A $175 Oil Change
- Effective Employee Management Begins Before You Hire
- How to Properly Monitor Your Call Center with Calibration
- Recruiting and Retaining Staff for a Small Business
- Simon Says: Check your Equipment
- TAS Tips: Buying the Client List
- Vendor Profile: Axon
[Connections Magazine is proudly published by Peter Lyle DeHaan, PhD editor.]