The November 2008 Issue of Connections Magazine, covering call centers and the teleservice industry
Read these articles online:
Systems, Boundaries, and Starting Points in the Call Center- From the Publisher: Howdy Pardner
- ATSI Planning a Productive Year
- Mind Your Business: The Distressed Sale
- SIP: “The Right Stuff” for Contact Centers
- The CAM-X Call Centre Awards of Distinction for 2008
- The CAM-X Award of Excellence Winners for 2008
- Enhancing Call Center Solutions with Skype
- Teleservices Employees Learn More with a Blended Approach
- 2008 ATA Convention and Expo Coverage
- Annual Outsource Call Center Listing
- Assessment Tools: What They Do and Why You Should Be Harnessing Their Power
- CTI Can Help Reduce CSR Churn
[Connections Magazine is proudly published by Peter Lyle DeHaan, PhD editor.]