Amtelco Announces New Software Release
Amtelco, a trusted leader in the Call Center and Healthcare Communications industries, announces the release of Intelligent Series 6.0. MCFARLAND, Wisconsin – March 30, 2026 … Read more
News
Amtelco Releases Ellie™ an AI-powered Integrated Virtual Agent
Ellie™ is powered by artificial intelligence (AI) and supports call centers by working with agents to better serve callers. MCFARLAND, Wisconsin – February 11, 2026—Today, … Read more
Amtelco Secure Messages Celebrates 15 Years of Secure Messaging
Amtelco Secure Messages was launched in 2011 as miSecureMessages MCFARLAND, Wisconsin – January 12, 2026 — Today, Amtelco announced it is celebrating the 15th anniversary … Read more
Amtelco Celebrates 50 Years of Pioneering Innovation in the Communications Industry
Amtelco proudly celebrates its 50th anniversary this year, commemorating five decades of invention, growth, and commitment to the call center industry. MCFARLAND, Wisconsin – January … Read more
Amtelco announces the Release of Web Supervisor
Web Supervisor provides management with easy web access to configuration settings, scripting tools, and monitoring features. MCFARLAND, Wisconsin – October 7, 2025 — Today, Amtelco … Read more
Amtelco Announces the 7.0 Version Releasefor the Amtelco Secure Messages App
Amtelco Secure Messages v7.0 includes new embedded and optional features. MCFARLAND, Wisconsin – September 23, 2025 — Today, Amtelco announced the release of version 7.0 … Read more
How Artificial Intelligence is Transforming the Call Center Industry
By Kevin Beale Artificial intelligence (AI) is revolutionizing how we interact with computers, obtain information, and perform our daily jobs. This applies to all industries. … Read more
Built on nnovation, Backed by Tradition
Amtelco is a family-owned software company devoted to providing immediate and accurate communication solutions built on innovation and backed by tradition. Amtelco’s mission is to … Read more
New Quality Management Solution for Contact Centers Promises up to 99% Coverage
Workforce analytics provider Insightful.io has launched a new Quality Management (QM) module for contact centers, with the potential for up to 99% coverage. Doing quality … Read more
First Orion Launches Protect+, Safeguards Businesses from Inbound Spam and Scam Calls
Empowers businesses to make informed decisions on how inbound calls are treated–so that ‘only the good calls’ reach its agents North Little Rock, Arkansas—4/8/25—First Orion, … Read more