Amtelco received a Top Workplaces 2020 honor and a special award for work/life flexibility by The Wisconsin State Journal. These awards are based solely on … Read more
Amtelco announces that Andy Quamme, director of project management, is the 2019 recipient of Amtelco’s William J. Curtin Employee of the Year award. The honor, … Read more
Startel, Professional Teledata, and Alston Tascom recognized Dan L’Heureux and Renita Dorty during the companies’ first combined user group conference in Denver, Colorado. Dan L’Heureux … Read more
The Professional Association for Customer Engagement (PACE) won a decisive victory for sensible regulation of the teleservices industry. In a unanimous decision, the U.S. Court … Read more
The Association of Teleservices International (ATSI) announced that ASCO, dba Answer Quick, again received the Gold 24/7 Call Center Certification Award and has done so … Read more
Nate Gefvert of Towne Answering Service received the 2017 Allen Kalik Award at the annual PINetwork User Group Meeting in Miami, Florida. The Allen Kalik … Read more
The Association of Teleservices International (ATSI) announced that Allgood Communications, Inc, dba Executive Services, has re-qualified for a fourth time and has been awarded the … Read more
Association of Teleservices International (ATSI) announced that Focus Telecommunications has re-certified for the Gold 24/7 Call Center Certification Award after originally qualifying November 2004. Donna … Read more
A Better Answer, Inc. of Dallas, Texas has been awarded the Gold 24/7 Call Center Certification by the Association of Teleservices International (ATSI) for the … Read more
Winners of the Call Center Week Excellence Awards were announced during an evening gala during the 16th Annual Call Center Week. Sponsored by Salesforce and … Read more