Celebrating 31 Years of Connections Magazine
An Interview with Peter DeHaan, our Editor-in-Chief – Part 2 By Genevieve Carrenard Connections Magazine is entering its fourth decade! In our last issue, we … Read more
call center news
Celebrating 31 Years of Connections Magazine
An Interview with Peter DeHaan, our Editor-in-Chief By Genevieve Carrenard Celebrating this milestone fills everyone at Connections Magazine with immense gratitude. Entering a fourth decade … Read more
Splendtastic Unveils New Learning Management System Designed to Transform Employee Training
Willow Grove, PA, March 11, 2024: Splendtastic, an AnswerNet company focused on providing simple business and communications software, proudly announces the relaunch of its Learning … Read more
Genevieve Carrenard Joins the Connections Magazine Team
Connections Magazine is pleased to announce the addition of Genevieve Carrenard to our team. She’ll head up customer service, write articles for Connections Magazine, and … Read more
Amtelco Announces Intelligent Series 5.5
Amtelco announced the release of version 5.5 for their Intelligent Series (IS) suite of call center applications. Some of the new features include: “The latest … Read more
Quality Contact Solutions Receives SOC 2 Type 2 Certification
Quality Contact Solutions, Inc, a leading outsource contact center and BPO company, received its SOC 2 Type 2 certification. This certification follows an extensive audit performed by … Read more
Telescan Introduces Spectrum Health Monitor
Telescan, a division of Amtelco, announced the introduction of a new product, the Spectrum Health Monitor. The Spectrum Health Monitor was developed to make life … Read more
SA Hosted Unveils New Auto Dispatch Service
SA Hosted and Managed Solutions, a provider of virtual contact center services, announced that its Auto Dispatch module is ready for service. The new software is … Read more
Quality Contact Solutions Now SOC 2 Type 1 Certified
Quality Contact Solutions, Inc (QCS), a leading outsource call center and telemarketing company, announced that it is now SOC 2 Type 1 and HIPAA certified. The … Read more
Amtelco’s Expansion Supports Future Growth
Amtelco recently completed an expansion and remodel of their facility that had been under construction for the past year. The expansion allows for additional employee … Read more