Startel, Professional Teledata, and Alston Tascom, leading providers of contact center solutions, announced that Wayne Scaggs will retire as the company’s director of corporate strategy … Read more
Irvine, CA—June 11, 2018—Startel and Professional Teledata, leading providers of contact center solutions, today announced that the companies successfully completed their Healthcare Insurance Portability and … Read more
Startel, Professional Teledata, and Alston Tascom announced the members of the company’s unified product advisory board (PAB). The twelve individuals selected represent each of the … Read more
Startel, Professional Teledata, and Alston Tascom launched their new marketing resources center, making custom-branded promotional materials available to their customers. The marketing resources center is … Read more
Startel, Professional Teledata, and Alston Tascom revealed their new unified brand to users of all three of the companies’ software platforms at their first combined … Read more
Alan Hartmann, director of software development for Professional Teledata, received the Maryann Wetmore Lifetime Achievement Award. Hartmann was presented with the award on June 29 … Read more
Professional Teledata launched ThePaymentPortal.com, its new payment processing option for its Total Billing Solution 3 (TBS3) software. The solution was unveiled earlier this month during … Read more
By William Lane There has been much press about Amazon Connect, a self-service cloud-based contact center solution offered by Amazon Web Services (AWS). There was … Read more
John Freire of Direct Line Tele Response received the 2016 Allen Kalik Award. The announcement was made during the annual PINetwork User Group Meeting in … Read more
Professional Teledata announced the launch of its enhanced short message service solution, PInnacle cloud SMS. The new, cloud-based text messaging solution is commercial grade, developed … Read more