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Software Articles

Linux Operating System: Sound Investment; Sound Solution

November 30, 2022January 1, 2002 by Peter Lyle DeHaan

By Irina Popescu Computer software and equipment budgets are shrinking. More and more companies are turning to the license-free Linux operating system to run their … Read more

The Softswitch in the Call Center

November 30, 2022March 1, 2001 by Peter Lyle DeHaan

By John Jones The definition of a softswitch is nebulous at best. Some manufacturers will use a very narrow definition that fits the functions of … Read more

Web-Enabled Applications Kick Off!

November 23, 2022March 1, 2000 by Peter Lyle DeHaan

By Nicole Strother Amtelco’s Web-Enabled applications were instrumental in Torcom winning a recent project with the Green Bay Packers. The Green Bay Packer project that … Read more

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  • Home
  • Vendors
    • Sponsors
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    • Classified Ads
    • – Article Feed
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  • Subscribe
  • Advertise
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    • Call Center Books
    • Looking for a Call Center?
    • Industry Events
    • Answering Service Newsletter
    • How to Start a Telephone Answering Service
  • About Us
    • Contact Us
    • About Peter Lyle DeHaan
    • About Peter DeHaan Publishing
    • About Call Centers