Telescan Announces Spectrum Updates and New Features
Telescan, a division of Amtelco, announced the R1-22 software update. This release provides several updates and introduces some all-new features for Spectrum users. Some of … Read more
Telescan
Telescan Introduces Spectrum Health Monitor
Telescan, a division of Amtelco, announced the introduction of a new product, the Spectrum Health Monitor. The Spectrum Health Monitor was developed to make life … Read more
Telescan Announces Auto-Patch of Client Calls Using Secure Apps
Telescan, a division of Amtelco, announced a new feature in development for the Spectrum system for users of the Genesis Prism application: the ability to auto-patch client … Read more
Telescan Online Technical Certification
The latest Telescan Level 2 technical certification class was on October 20-23. The new on-line version of Level 2 brings a great set of benefits … Read more
Major Telescan Spectrum Update
In August, Telescan distributed their second major update of 2014 to the Spectrum System. Included are enhancements to the handling of inbound SMS and email, … Read more
Telescan Spectrum Charts
Telescan announced the release of an enhancement to Spectrum Charts – a feature of the Spectrum system that enhances the ability to analyze system and … Read more
Telescan Spectrum Dialer
Telescan, a division of Amtelco, announced the release of Spectrum Dialer, a SIP-based outbound dialer that supports appointment reminders using imported CSV or Excel formatted … Read more
Telescan Moves to New Office Space
Roger Young, president of Telescan, a division of Amtelco, announced the move of Telescan’s offices November 1. “After 25 years in our previous location it … Read more
Bob Zoellner Promoted to GM for Amtelco’s Telescan division in St. Louis
Tom Curtin, president of Amtelco, and Roger Young, president of Telescan, announced the promotion of Telescan’s Bob Zoellner to the position of general manager for … Read more
Telescan Spectrum Web Appointment Scheduler and Notifications
Telescan released Spectrum web appointment scheduler and notifications application. Offering convenient appointment handling closely ties clients to their call center. No third-party system is necessary, … Read more