Case Study: Orlando Regional Healthcare
When Orlando Regional Healthcare replaced its aging CTI system with an enterprise-level PC attendant console system, it got a new feature that stirred interest throughout … Read more
When Orlando Regional Healthcare replaced its aging CTI system with an enterprise-level PC attendant console system, it got a new feature that stirred interest throughout … Read more
By Gary DuPont MASCO Services Inc. (MSI) offers a full range of telecommunications services, including centralized attendant and main number answering, radio-paging and cellular dispatch, … Read more
By Laura McCormick The following is a claim scenario involving teleservices companies, based on combining facts from actual claims made against the ATSI Professional Liability … Read more
By Laura McCormick The following is a claim scenario involving teleservices companies, based on combining fact from actual claims made against the ATSI Professional Liability … Read more
By Laura McCormick The following is a claim scenario involving teleservices companies, based on combining facts from actual claims made against the ATSI Professional Liability … Read more
By Frank McKeown We operate a small inbound call center near the University of South Florida in Tampa, Florida. Most of our CSRs are students … Read more
By Donna West The rain was relentless; a block away at the foot of the street, the usually sleepy creek was churning. Hurricane Floyd was … Read more
By Christine J. Holley The Company: NTS Marketing, Lynchburg, VA The Problem: NTS Marketing is a full-spectrum teleservices and fulfillment agency with an extensive call … Read more