CAM-X Announces 2009-2010 Board of Directors
CAM-X announced their Board of Directors for 2009-2010. The board will be headed by president Gary Blair (Tele-Page); other officers are past-president, Mary Anne Straw … Read more
CAM-X announced their Board of Directors for 2009-2010. The board will be headed by president Gary Blair (Tele-Page); other officers are past-president, Mary Anne Straw … Read more
The Canadian Call Management Association (CAM-X) and the Western States Telemessaging Association (WSTA) announced that their respective fall 2010 annual meetings will be held as … Read more
DMG Consulting LLC, a provider of contact center research and consulting services, published the 2009 Hosted Contact Center Infrastructure Market Report. The Report illustrates that … Read more
With over 320 LinkedIn groups with the words “contact center” or “incentives” in their names, it’s not surprising that finding the best group to ask … Read more
Noble Systems Corporation has acquired assets from TouchStar Software Corporation, including the TouchStar brand and all intellectual property. The acquisition further improves Noble’s small and … Read more
Effective September 1, pre-recorded calls (robo calls) to consumers require written authorization if they are to be made legally. Even having an existing business relationship … Read more
Optima Direct, a full service direct marketing agency that specializes in end-to-end contact center and telemarketing program management, has relocated its headquarters to a 10,000 … Read more
Voxbone, the telecom company behind iNum, the area code for Earth, announced survey results investigating phone number usage. Over a quarter of people have had … Read more
ATA’s (the American Teleservices Association) Call Centers CARE activities commenced last year with a partnership with Habitat for Humanity of San Antonio. This year, attendees … Read more
CAM-X (the Canadian Call Management Association) recently launched a partnership with TwoGreySuites (formerly BottomlineHR). The partnership gives CAM-X members exclusive access to all the tools, … Read more