Mobius Vendor Partners, the well-known business process design, management, and performance improvement professional consulting firm, and creator of CustomerCount®, Patients-Count®, EmployeeCount® feedback systems, is proud … Read more
AnswerNet, a full-service provider of inbound, outbound, automated, and BPO contact center services, marks its twenty-fifth anniversary in business. The company rolled out a new … Read more
Automated Call Scoring, Quality Assurance, Detailed Analytics The new secure, cloud-based Active Insights platform provides access to call, message, and speech analytics. Call centers can … Read more
Amtelco has been awarded a Top Workplaces 2023 honor by the Wisconsin State Journal Top Workplaces. The list is based solely on employee feedback gathered … Read more
Amtelco completed its long-awaited solar panel project and has begun using solar energy to help reduce its carbon footprint and fossil energy usage. Amtelco is … Read more
Over 140 people attended the 2023 NAEO Annual Conference held at the Sheraton New Orleans Hotel in New Orleans, March 12–15. From the opening reception … Read more
Amtelco announced that it has been awarded a Top Workplaces 2023 honor by the Wisconsin State Journal Top Workplaces. The list is based solely on … Read more
Gives Performance, Security, and Resilience The result of nearly two years’ work, nSolve released nCall v4, Jan 2023. It is a significant rework of the … Read more
AnswerNet launched AnswerMyTexts, the first true business text answering service solution. AnswerMyTexts lets business owners handle texts on their business phone number or have those … Read more
Amtelco announced that several new positions have been added as part of a growth program to develop new innovations and provide even better service to … Read more