Tom Curtin Receives 2022 ATSI Hall of Fame Award
Amtelco announced that Tom Curtin, CEO, was recognized as the 2022 Association of Teleservices International (ATSI) Hall of Fame award recipient. The ATSI Hall of … Read more
News
Peter Lyle DeHaan Publishes Healthcare Call Center Book
Latest book, Healthcare Call Center Essentials, released earlier this month on June 6, 2022. The book Healthcare Call Center Essentials is designed for those who … Read more
Quality Contact Solutions named Top 10 Healthcare BPO for 2022
Quality Contact Solutions (QCS) shared that they have been recognized among the Top 10 Healthcare BPO Companies 2022 by Healthcare Business Review. “We are excited … Read more
Telescan Announces Spectrum Updates and New Features
Telescan, a division of Amtelco, announced the R1-22 software update. This release provides several updates and introduces some all-new features for Spectrum users. Some of … Read more
Amtelco Receives Madison, WI Top Workplaces 2022 Award
Amtelco received a Top Workplaces 2022 honor by The Wisconsin State Journal Top Workplaces. The list is based solely on employee feedback gathered through a … Read more
AnswerNet Acquires Quality Contact Solutions
AnswerNet, a full-service provider of inbound, outbound, automated, and global BPO contact center services has acquired Quality Contact Solutions and its subsidiary QCS At Home. … Read more
New miSecureMessages Server Version Release
Amtelco announced the release of new server version 6.8 for their secure messaging app called miSecureMessages. This new server release contains many anticipated new features … Read more
Amtelco Announces Intelligent Series 5.5
Amtelco announced the release of version 5.5 for their Intelligent Series (IS) suite of call center applications. Some of the new features include: “The latest … Read more
Quality Contact Solutions Receives SOC 2 Type 2 Certification
Quality Contact Solutions, Inc, a leading outsource contact center and BPO company, received its SOC 2 Type 2 certification. This certification follows an extensive audit performed by … Read more
Telescan Introduces Spectrum Health Monitor
Telescan, a division of Amtelco, announced the introduction of a new product, the Spectrum Health Monitor. The Spectrum Health Monitor was developed to make life … Read more