ATSI Recertifies Longstanding Provider on Their 50th Anniversary The Association of Teleservices International (ATSI) announced that Rochester Telemessaging Center (RTC) has re-qualified for the Gold … Read more
The Sauder Woodworking Co. customer support contact center has been certified as a Center of Excellence by BenchmarkPortal for the ninth year in a row. … Read more
CCEOC Inc. announced that all three FedEx Express Canada Customer Service Centers have achieved the Contact Center Employer of Choice® designation for 2013. This is … Read more
Alliance Data Systems Corporation, a provider of loyalty and marketing solutions, announced its Retail Services business has again achieved the prestigious “Center of Excellence” certification … Read more
Advantage TeleMessaging, Inc. (ATM) has qualified for the 24/7 Call Center Certification Gold Award which is an Association of TeleServices International (ATSI) peer review program … Read more
ASCO, dba Answer Quick, has received the Association of Teleservices International (ATSI) Gold 24/7 Call Center Certification Award for the tenth year in a row. … Read more
AnswerNet, a multi-site provider of inbound, outbound and e-bound contact center services, has completed the certification process for Level 1 PCI-DSS (Payment Card Industry Data … Read more
Alliance Data Systems Corporation, a provider of loyalty and marketing solutions derived from transaction-rich data, announced that BenchmarkPortal, in conjunction with Center for Customer-Driven Quality … Read more
360’CRM CFO Dave Sutcliffe announced the successful completion of the American Teleservices Association Self-Regulatory Organization (ATA-SRO) audit and accreditation for Global Callcenter Solutions, Inc. (GCS). … Read more
The American Teleservices Association (ATA) and Call Center Industry Advisory Council (CIAC) announced their exclusive strategic partnership for contact center professional certification. Tim Searcy, ATA … Read more