DialAmerica, one of the nation’s largest teleservices companies, has achieved Level 1 compliance with the Payment Card Industry Data Security Standard (PCI DSS). The certification … Read more
By Steve Brubaker For many years, unscrupulous individuals in the call center industry operated without regard for the rights of consumers, casting a negative light … Read more
Synergy Solutions, Inc., a provider of outsourced customer contact solutions, has achieved full accreditation from the American teleservices Association Self Regulatory Organization (ATA-SRO). Accreditation requires … Read more
Global Contact Services (GCS) has earned certification as a Self Regulatory Organization (SRO). The certification process is conducted by the American Teleservices Organization (ATA). It … Read more
Association of Teleservices International (ATSI) announced that Telelink Call Centre has qualified to renew their Gold 24/7 Call Center Certification Award which was originally earned … Read more
InfoCision has received accreditation from the American Teleservices Association (ATA) Self Regulatory Organization (SRO). InfoCision is only the second company to achieve this accreditation for … Read more
Answer 1 Communications has become a leader in the teleservices industry under the guidance of company president Mary Jones. Jones and Answer 1 met 60 … Read more
Startel was awarded the ATSI Industry Standards Switch Certification. Dennis O’Hara, outgoing ATSI President, presented the award to Dan Feis and Steve Newell of Startel … Read more
Association of Teleservices International (ATSI) announced that Cosmopolitan Medical Communications has re-qualified for the Gold 24/7 Call Center Certification Award. The Certification indicates that Cosmopolitan … Read more
Business Connections, Inc. has re-certified for the Association of Teleservices International (ATSI) 24/7 Call Center Certification Gold Award, originally qualifying in 2002 and again in … Read more